Privacy policy

Welcome to Renue By Science (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, placing an order, or contacting our customer support team.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://renuubyciieceed.online or use our services.

By using our website, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our website.

Personal Information

When you place an order, create an account, subscribe to our communications, or contact us, we may collect:

  • Name

  • Billing and shipping addresses

  • Email address

  • Telephone number

  • Order details and purchase history

  • Information you voluntarily provide in customer support communications

Payment Information

Payments are processed through third-party payment providers. We may receive limited payment-related information, such as payment status, transaction references, and billing details.

Full payment card information is generally processed by the relevant payment provider rather than stored directly by us.

Technical and Usage Information

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and interactions with our website

  • Referring website or source

  • Date, time, and duration of visits

  • Cookie identifiers and similar tracking information

3. How We Use Your Information

We may use your information to:

  • Process, confirm, and fulfill orders

  • Arrange shipping and provide delivery updates

  • Process payments, refunds, and returns

  • Respond to questions and provide customer support

  • Maintain and improve our website and services

  • Detect fraud, unauthorized transactions, and security issues

  • Send order confirmations and other transactional communications

  • Send marketing communications where permitted by law and subject to your preferences

  • Comply with legal, tax, accounting, and regulatory obligations

4. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to operate the store, remember preferences, analyze website performance, and support advertising activities.

You can manage cookies through your browser settings. Where required by law, we will request consent before using non-essential cookies or tracking technologies.

Disabling certain cookies may affect website functionality.

5. How We Share Information

We may share personal information with trusted service providers when necessary to operate our business, including:

  • E-commerce and website hosting providers

  • Payment processors

  • Shipping and fulfillment companies

  • Customer service providers

  • Analytics and advertising partners

  • Fraud prevention and security providers

  • Professional advisers, regulators, or law enforcement where legally required

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, subject to applicable law and the terms of our agreements.

We do not sell personal information in exchange for money. Certain advertising or analytics activities may qualify as “sharing,” “selling,” or targeted advertising under some privacy laws. Where applicable, you may exercise your rights to opt out.

6. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services. These services operate under their own privacy policies and practices.

We are not responsible for the privacy practices of third-party websites. We encourage you to review their policies before providing personal information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

Retention periods depend on the type of information and the applicable legal requirements. When information is no longer required, we will delete it or anonymize it where reasonably practicable and legally permitted.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request a copy of your information in a portable format

  • Object to or restrict certain processing activities

  • Opt out of targeted advertising or certain forms of data sharing

  • Withdraw consent where processing is based on consent

  • Appeal a privacy-rights decision where applicable

  • Not be discriminated against for exercising your privacy rights

To submit a request, contact us using the contact information provided on our website. We may need to verify your identity before processing your request.

10. Marketing Communications

You may unsubscribe from promotional emails by following the unsubscribe instructions included in those messages.

Even if you opt out of marketing communications, we may still send essential transactional messages, such as order confirmations, shipping notifications, and important service updates.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without legally required authorization.

If you believe a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

Where applicable law establishes a different age threshold or additional requirements, we will comply with those requirements.

12. International Data Transfers

Your information may be processed or stored in countries other than the country in which you reside. Privacy laws in those countries may differ from those in your jurisdiction.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact information published on our website.

Store Name: Renue By Science
Website: https://renuubyciieceed.online